One Twitter user said they had “ruin everything.” Pic credit: /Twitter There were some fans of Messenger color change Some users took to Twitter to complain that they had color-coordinated their cellphone icons, and the change had messed up their color schemes. The colors do look a little bit like the rainbow flag however, that’s not the reason for the change. Pic credit: Messenger users wondered if the change was related to a campaign of solidarity with the LGTBQ Community. Folks took to Twitter to register their opinions, with some people loving the change and others not impressed. Whatever Facebook’s reasons, it appears to have confused and unsettled many of its customers. Consult this Facebook Messenger icons list whenever you need a refresher to communicate with your customers on Messenger.They said the logo change “marks our continued evolution from a simple way to message your Facebook friends, to a place to hang out with your favorite people, on your favorite apps and devices.” Fans asked why did Messenger turn purple?
Select “Secret Conversations” and select “Turn on” when prompted.įacebook messenger symbols can make communication and customer service easier once you know what they mean. You can turn on this feature in a chat by clicking the circle with an “l” in it at the top left.
These messages are encrypted for security.Įncrypted Facebook messages only appear on the device initiating the chat. You may also notice the word "Seen" with a timestamp beneath the original message.įrom time to time messages from customers may appear with a black background instead of blue. Success! Once you see a small profile photo as the messenger symbol, you know the recipient has read your message. Save a copy of your message and send the message again when you have reliable service.įacebook Messenger symbol #5: Small profile photo This doesn’t happen often, but a poor internet connection is usually the cause when you see this messenger symbol. If you see this FB Messenger icon, something went wrong, because your message wasn’t sent. Facebook Messenger symbol #4: Red triangle with an exclamation point The solid blue circle with a checkmark doesn’t mean they’ve read the message yet, but they’ll receive a notification the next time they check Facebook. This Facebook Messenger symbol indicates your message was actually delivered.
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This icon only means the transmission was successful.įeel free to navigate away from Messenger at this point.įacebook Messenger symbol #3: Solid blue circle with a checkmark This FB messenger icon doesn't mean the recipient has read or even received the message. If you see an open blue circle with a checkmark, your message was sent.
This Facebook Messenger icon could be displayed for a few seconds or a few minutes depending on your device and signal strength.įacebook Messenger symbol #2: Open blue circle with a checkmark This messenger symbol simply means the message is in the process of being sent.ĭon’t navigate away from your message while this symbol displays! If you do, Messenger may not deliver your message successfully. So what do the symbols mean on Facebook Messenger? This Facebook Messenger icons list will help demystify the little blue bubble and help you assist your customers effectively.įacebook Messenger symbol #1: Open blue circle And what abou t the Facebook Messenger icons? What’s up with the little blue bubble at the bottom right of your customers’ profile pictures? Those bubbles change every so often, and many users don’t understand the Facebook Messenger symbols’ meaning.
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You’ll need to learn how to navigate the interface, how to set your notification preferences, and how to manage incoming messages. Learning how Facebook Messenger works may feel like just one more thing on your to-do list. These days Facebook Messenger for business is just as important as having an email address and a phone number. Email scores second place with 24% preferring that medium. Around 33% report chat is their favorite way to communicate with businesses. According to a recent study, social messaging is the preferred customer service channel for American consumers. The convenience is so appealing that consumers want to talk to businesses using chat. About 38% of people aged 41 to 56 have done the same. Even older Americans are getting on board. Sixty percent of Americans age 40 and below have used social media messaging services for customer service. Using social media platforms, like Facebook Messenger, to communicate with customers is a trend that is here to stay.